Your leasing manager--or leasing agent--might be responsible for the outcome of all lease renewals. Your finance person might be in charge of each late rent process that you run for your delinquent tenants. And so on...
The process owner is the person responsible for the outcome of the process--making sure it's completed on time--and many of the tasks in it, so it's important to assign this person correctly.
Previously, you could only assign a person as process owner based on property group (i.e. team). This was limiting for those of you who needed a specific team member to own specific processes.
That's why we added the
default process owner
feature. It allows you to set a person, or User Role as the default process owner for each process.You can find this feature under Settings > Process Type Settings > Users, Roles & Assignment:
Enjoy! 🍻